Privacy Policy

At The GMTA, we value your privacy very highly. We take serious precautions to safeguard your privacy, as explained below.

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And we also expect the same from you. GMTA Software Solutions is committed to transparency and choice regarding protecting the privacy of our client’ s personal information as well as that of all visitors to our website.

This privacy policy outlines what data GMTA Software Solutions Pvt. Ltd. (herein referred to as "GMTA", "GMTA Software Solutions", "We", "Our", or "Us") collects, stores, and processes about you. It also explains your rights to your data and how you can contact us if you have any questions. We reserve the right to alter this privacy statement at our discretion and encourage you to check this section from time to time to be aware of any changes.

How we collect data

We gather information from any one or all of these three sources, depending on the services you use:

Data we request:

We may collect, retain, and use any or all of the following types of data when you request any of our services:

  • Your Name
  • Your Country
  • Your Email Id
  • Your Skype Id
  • Your Phone Number
  • Other information that you choose to share

2. Cookies:

When you first visit our website, small files called cookies are downloaded to your computer. They are used to track you online and help analyse web traffic. This information is being collected with your "implied consent," which means that unless you specifically opt out, we'll assume you accept our terms of usage. You can choose not to use our website, browse in anonymous mode, or modify your browser's settings to reject cookies.

Additionally, we employ third-party tools and have links to numerous third-party services on our website; however, we do not take responsibility for their compliance with privacy policies, which may differ from our own. We employ cookies from third parties to gather data, including:

  • Google Analytics - In order to measure and report web interaction statistics, it gathers information about the device/browser, IP address, and on-site activities. Your personally identifiable information is not accessed by us; instead, it is used to improve user experience. Read Google Analytics' privacy policy to learn how they handle your data.
  • Intercom - On our website, we employ Intercom to offer customer support. They may gather additional data that is mandated by their privacy policy, even though they are not able to access any private information you share with our representatives.
  • Lucky Orange - We track anonymous user activity on our website, such as clicks, cursor hovers, scroll depth, and more, using Lucky Orange. In an effort to enhance user experience, we might also anonymously record a few sessions in order to monitor your activity throughout our platform. Go over Lucky Orange's privacy statement.

3. External tools:

In order to gather information about your usage and behaviour outside of our website, we also employ the following tools:

  • MailChimp - We track the amount of traffic that our promotional emails bring to our website. In order to determine clickthrough rates and raise engagement, we might also keep track of whether a specific email is opened by any recipient. Our email marketing tool, MailChimp, is subject to their own privacy policy and is used by us. privacy policy.
  • Social plugins -For increased interaction and visibility, we've included links to numerous social media platforms on our website. We don't take responsibility for the platforms' collection, use, or sharing of your data once you click on any of those links to access them; they handle it in accordance with their own privacy policies. Please review the privacy policies of Facebook, Twitter, Google Plus, LinkedIn, YouTube, Behance, and Dribble, the social media platforms we use. Facebook, Twitter, Google Plus, LinkedIn, YouTube, Behance, Dribble.

Why we collect these data

We may obtain anonymous or personally identifiable information from these cookies. We gather this information to:

  • Offer personalized service
  • Create a secure platform
  • Improve performance
  • Statistical analysis

How we secure your data

We place the highest priority on the security of your personal information, and we take all necessary precautions to keep it safe. Technical, administrative, and physical barriers are in place to guarantee that only authorised individuals or systems can access your data. If a data breach is found, we notify the impacted users and local authorities right away (within 72 hours).

How we use your personal data

In compliance with the law, we store and use the data we collect for our legitimate business purposes and to provide our services. We make use of your information

  • To provide and maintain our services.
  • To improve our services and website experience.
  • To communicate with you via email, notification, or any other contact information that you have provided.
  • To supply any necessary third-party data to enable our services.
  • For internal research and management.
  • For fraud detection.
  • To enforce our terms and conditions.

When we share your personal data

We never give your personal information to any other party, unless the following circumstances exist:

How do we protect your information?

To guard against unauthorised access, we store your information under strict security protocols. This means that before we can handle your call or inquiry further, we might occasionally need you to provide identification or other personal information.

  • Your explicit consent is obtained.
  • Mandated by law.
  • Third-party is a collaborator or a part (subsidiary, parent/sister company) of GMTA.
  • to give any necessary third-party data to enable our services.

What you can do

You are in complete control of the data we store and how we use it later. You have the option to:

  • Unsubscribe from the mailing list and notification preferences to stop receiving such communication.
  • You can choose to not share your information by not filling up the form and not using the chat support.
  • You are always free to revoke any consent you may have previously given for a particular use of your data.
  • If you have any questions regarding our privacy policy or data handling practices, we would be glad to hear from you at sales@gmtasoftware.com.