In-Depth Healthcare Workflow Research
Before development began, we worked through each user type's operational reality in detail β not just what features they needed, but how they would use the platform in a live healthcare environment. This covered patient onboarding friction points, pharmacy inventory management workflows, lab scheduling capacity constraints, and the admin team's oversight requirements.
- Patient journey mapping across all health services
- Healthcare provider workflow analysis
- System gap identification across existing tools
- Feature prioritisation based on operational impact
