Unpatched apps can be more vulnerable to unauthorized access and data breach. competitor’s apps.
We provide L0, L1, L2, and L3 application support alongside corrective, adaptive, preventive, and perfective maintenance of your mobile and web software. Every level is covered, from user guidance to deep code-level fixes.
Guiding materials prepared for your app users, including app technical documentation, user manuals, FAQs, and a searchable knowledge base.
Receiving, logging, and prioritizing support requests. Consulting users on basic issues such as registration and subscriptions. Escalating unresolved issues to L2 with status updates until resolution.
Fixing issues by changing configuration settings on the client side and backend. Resolving app-server synchronization and infrastructure issues. Logging issues that require code changes and escalating to L3.
Fixing bugs through direct changes to the app and server code. Resolving critical device and OS compatibility issues. Addressing urgent security and compliance issues. Adjusting existing integrations.
Introducing Enhancements to Your Application
Ensuring the Safety and Integrity of Business and User Data
Continuously Testing and Optimizing App Operation
Maintaining App Compliance with All Required Regulations
Depending on the size and complexity of your application, we provide a wide range of app maintenance services. We offer a solution that works whether you require a specialized team on retainer or focused assistance for particular problems.
There will always be bugs. The speed at which they are resolved is what counts. To minimize disturbance to your users, our engineers find the core cause of each problem and implement focused remedies.
We monitor server load, crash rates, and app response times regularly. Our team will take action before users even notice performance declining. For quick performance of your app, our team optimizes infrastructure, database queries, and code.
Every time Google and Apple release major operating system updates annually. New OS releases change the system behavior, deprecate outdated APIs, and add new restrictions. We test your app and update the code with each significant release to ensure complete compatibility across the iOS, Android, and web platforms.
Security risks evolve constantly. We make sure to do code reviews and vulnerability assessments to identify vulnerabilities before they may be exploited. We take prompt action when a fix is required. Both your company's reputation and the data of your users are kept safe.
We collect feedback, analyze in-app activities, and recommend targeted improvements for retention. Moreover, we check the competitiveness and appeal of your app with minor interface tweaks to significant new features.
We update APIs regularly by payment gateways, analytics tools, social login providers, and other third-party services. We keep an eye on these dependencies and proactively update your integrations so that an unexpected external change never causes your app to malfunction.
To guarantee dependability and scalability, we oversee your server infrastructure, databases, and APIs. To keep your backend operating continuously, this includes regular backups, data migration assistance, server health monitoring, and query optimization.
With frequent updates, Google Play's and the Apple App Store's compliance policies change. Every app needs to comply as per the same, or it can be taken down from the store anytime. We monitor every specification and updates to ensure complete compliance at all times for your app.
This warranty is not limited. It shows our dedication to prove our caliber and skills. Our team is always available to address user queries, implement important upgrades, and guarantee that your app functions as intended even after the launch. No extra cost, no conditions.We provide flexible maintenance retainer plans that are tailored to businesses of all sizes after the initial six-month period. You select the degree of assistance that best suits your requirements and financial constraints.
Research regularly demonstrates that finding a bug during development is far less expensive than resolving it after launch. Apps without maintenance generally have risks beyond bugs.
Unpatched apps can be more vulnerable to unauthorized access and data breach. competitor’s apps.
With delisting of non-compliant apps, your target market can be completely cut off.
Apps can deteriorate as user numbers and data quantities increase with no optimization.
Important functionalities can be discreetly broken by API modifications made by analytics software or payment suppliers.
Millions of people lose access to apps that do not update for new iOS or Android updates.
Our focus is to prioritize performance, scalability, and dependability across the whole app lifecycle along with providing mobile app maintenance and support services. We ensure long-term stability and user satisfaction and work on proactive monitoring, optimization, and preventive care rather than reactive maintenance. We believe app support and maintenance are an ongoing framework with a vision to provide reliable value. From original development to continuous maintenance, final performance review, and feedback integration, our team follows a methodology to keep your apps safe, current, and in line with your company goals.
We start by performing a thorough audit of your current application, learning about its architecture, coding, third-party integrations, and existing user problems. This gives us a clarity of an important set of actions and a clear baseline.
Once we are done with assessment, creating a structured maintenance plan with proper deadline, allocation of resources, and distinct priorities as per your company’s goals is our next plan.
Then, we start with vulnerability evaluations, put security monitoring into place, and proactively install updates. We handle serious security problems as emergencies and promptly fix them.
We plan and implement feature updates based on user input, market trends, and your changing product roadmap to keep your app relevant to current market.
Our team executes perfect optimization cycles and monitors app performance to increase speed, decrease crashes, and improve the user experience overall.
Our skilled team manages and supports tickets at every level, starting from simple user queries to complex code-level queries. We ensure to get predetermined response times and obvious escalation procedures.
Our team will create a loop of continuous improvement by gathering and analyzing usage data, crash reports, and user feedback for suggesting any consequent changes.
Numerous platforms and technologies are covered by our mobile application maintenance services.
Native Swift and Objective-C apps for iPhone and iPad.
Native Kotlin and Java apps for Android devices.
Frontend frameworks, backend APIs, and full-stack web platforms.
Cross-platform apps built with Flutter and Dart.
Cross-platform apps built with React Native.
Ionic and other hybrid mobile frameworks.
Our team uses some of the most popular frameworks and technologies for mobile, web, and cloud apps. You can trust us for the best selection of tools and tech stack.
Our retainer plans offer continuous coverage at a fixed monthly fee following your complimentary 6-month maintenance period. Monthly reporting, priority response times, and a designated point of contact are all included in all programs.
Core stability & peace of mind
Bug fixes and issue resolution Monthly OS compatibility check Security patching Monthly maintenance report
Core stability & peace of mind
Feature enhancement support Third-party integration updates Third-party integration updates Everything in Essential Performance monitoring and alerts
Core stability & peace of mind
Everything in Growth Dedicated maintenance engineer Custom SLA with priority response Proactive strategy reviews Quarterly roadmap planningWe stand strong as a reliable partner for companies in every sector, and offer mobile app maintenance and support services. Our team offers you extensive technical knowledge and well-learned experience to every business that needs to upgrade a legacy system, scale an expanding platform, or stabilize an existing app. Our services range from executing technical solutions to providing flawless application support to every type of business. Some of the industries in our clientele are:
Our skilled team offers maintenance solutions personalized to your industry's performance standards, regulatory regulations, and target market. We make strategies combining automation, intelligent monitoring, and domain knowledge to ensure we have secure and efficient apps.
For HIPAA compliant apps, we maintain strict uptime requirements and patient data security regulations.
For unavoidable data integrity, audit trails, and compliance, we support regulated software settings.
For satisfaction of regulatory conditions and catering to large user groups, we ensure dependable, user-friendly, and secure applications.
For tracking and operation apps, we help you maintain zero downtime tolerance that are vital to the mission
Assisting real-time connectivity flows and high-availability apps that help reach through millions of users.
Providing apps with maintenance for cross-device interoperability, regular content updates, and performance.
Includes keeping customer- centric reservations and booking apps offering round-the-clock assistance for every time zone.
Accurate, quick, and accessible transactions for property listing platforms.
We work to find and fix issues even before they impact the users instead of reporting by users.
Our committed team is well-versed with your app rather than relying on a help desk.
Every set of action gets recorded. On a regular basis, you receive reports that are easy to understand and devoid of technical terms.
We offer flexible retainer arrangements. With a clear notice, you can scale up, scale down, or cancel any moment.
We manage web, iOS, Android, and cross-platform apps across several tech stacks.
We identify critical problems within hours and act immediately. There will be no queue waiting for your app.
Explore our latest industry case studies and portfolios. Each portfolio is remarkable yet unique in its concepts and visions,
highlighting the core business values and goals.
Bug fixes, performance monitoring, security patches, and OS compatibility upgrades for the application we provided are all included in the free maintenance period. It doesn't need a separate agreement and starts on the launch date.
Yes. We regularly take on maintenance for applications built elsewhere. Before committing to a maintenance plan, we start with a code and architecture audit to fully understand the codebase.
Your retainer plan will determine how quickly we respond, but urgent matters are given top priority. Growth and Enterprise plan clients receive same-day responses for production-impacting problems.
Maintenance plans are designed for keeping your existing app stable, secure, and up to date. For significant new feature development, we recommend a separate development engagement. For any small UI/UX enhancements, Growth and Enterprise plans are the best choice.
Our team contacts you about your needs before the expiration of your period. Though, there’s no need to stick to one fixed plan, it’s crucial to know that several companies offer only post-launch maintenance support for 30-90 days. But, with our 6-month free maintenance period you have a lot more time to plan, expand, and stabilize without having to worry about an immediate paid commitment. This plan is almost twice as long as the industry standard.
Absolutely. In actuality, small businesses gain the most from a maintenance retainer since it allows them to hire a full technical team for a fraction of the price of doing it internally. We especially created our Essential plan with smaller teams and limited budgets in mind.
The complexity of your program, the amount of assistance needed, and the number of modifications made each month all affect the price. We provide time-and-materials plans for fluctuating workloads and fixed monthly retainer plans for predictable budgeting. Get in touch with us for a customized quote.
Unsure about the requirements for your application? We provide a free app health check that evaluates your existing codebase, finds possible vulnerabilities, and suggests what to do next. No commitment is necessary.
C-305, 2nd Floor, Jan Path, Nirman Nagar, Jaipur, Rajasthan 302019
No. 4C-432, 2nd Floor, 2nd block, HRBR Layout, Kalyan Nagar, Bengaluru, Karnataka, India 560043
55 Serangoon North Avenue 4 (S9) #09-01 Singapore 555859
If you have questions or need assistance, we’re here to help! Feel free to reach out anytime by phone, email, or through our contact form. Let’s connect and turn your ideas into reality.
GMTA's flexible approach and prompt replies to client enquiries are among their business's assets. They have an excellent team of marketers and developers that are up to date on the latest technology and business trends.
GMTA Software Solutions did a really great job managing my E-learning app's development. The product is seamless and has helped me boost my business in the global market. I would commend their work. Highly recommended!
My experience with GMTA Software, developing the Li-nk app for premium limousine bookings, was exceptional. Their expertise and proactive approach ensured a top-tier product that exceeded expectations. Highly recommended for mobile app development.
GMTA have been reliable partner for our project both from an analysis perspective to development and roll-out. The team has great knowledge of the service they were delivering as well as good understanding of the requirements provided to them.
GMTA Software developed my Tokyo MK app superbly. They understood my needs, used latest tech, and delivered on time. Highly recommend for great app development service.
