Discovery, Data Architecture, and Access Matrix
Full three-party user journey mapping, role-based data access matrix documentation for all user types across all data entities, claim data model design with multi-consultation hierarchy, reminder engine logic specification per claim type, PostgreSQL schema design covering all nine entity types and their relationships, and API contract definition for both mobile apps and the admin panel. The city and service configuration data model was finalised. No development began until the access matrix and data model were agreed and signed off β changes to these structures after build commencement would have been expensive.
- Three-party workflow mapping across all stakeholders
- Role-based access matrix for every user
- Multi-consultation claim hierarchy data model
- PostgreSQL schema with relational integrity
